OnLoad Statuses

Understand what the different OnLoad statuses mean.

Ted He avatar
Written by Ted He
Updated over a week ago

NOTICE: This article is specific to OnLoad administrators.

These are statuses that are shown via various stages throughout the dispatching processing in OnLoad. These are reflected upon actions from administrators and mobile users (i.e. drivers).

Draft - The administrator has started to create the dispatch, and still may be receiving load information, or waiting to assign a driver.

Assigned - The administrator has assigned a specific driver or drivers to the load, including truck and trailer information.

Accepted - The driver(s) accepted the load assigned to them by the administrator and will pickup the corresponding load.

Rejected - The driver(s) rejected the load assigned to them by the administrator and will not pickup the corresponding load. May need to be assigned to a different load, that fits their schedule better.

Picked Up - The load has been picked up, and is on route to drop-off. Pickup is confirmed by shipping paperwork upload (i.e. BOLs, PODs).

Dropped Off - The load has been dropped off, and is almost completed. Drop off is confirmed by shipping paperwork upload (i.e. BOLs, PODs).

Completed - All pickups and deliveries have been completed, and all corresponding paperwork has been submitted.

Submitted - All paperwork and load information has been reviewed by the driver, and is ready to be invoiced.

Approved - All the submitted paperwork is correct and is ready to be invoiced.

Rejected - All or some of the submitted paperwork is incorrect, and needs to be resubmitted.

Paid - The load has been paid to the driver already, and payment has been received from the customer.

Invoice Status:

Sent - The load paperwork was approved by the administrator, and is now sent to the customer for approval.

InDispute - The submitted load paperwork to the customer is incorrect or missing.

Paid - All criteria required for the load paperwork was submitted, and payment has been sent out.

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